Terms of Service

Last updated: June 14, 2021

By using Teenymetrics you are agreeing to be bound by the following terms and conditions (Terms of Service).

teenymetrics reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

Violation of any of the terms below will result in the termination of your Account. While teenymetrics prohibits such conduct and Content on the Service, you understand and agree that teenymetrics cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

You must be 13 years or older to use this Service. You must be a human. Accounts registered by “bots” or other automated methods are not permitted. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you'd like. You are responsible for maintaining the security of your account and password. teenymetrics cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for any activity that occurs under your account. You acknowledge that teenymetrics has no control over and no duty to take any action regarding what Content you access via the Services; what affects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content. You release teenymetrics from all liability for you having acquired or not acquired Content through the Services.

We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any teenymetrics customer, employee, member, or officer will result in immediate account termination.

One person or legal entity may not maintain more than one free account. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Organization Accounts and Account Administrators

When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the Services based on your requirements and manage end users in your organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable agreement with such third party specifying such party’s roles and restrictions as an administrator of your organization account.

You are responsible for i) ensuring confidentiality of your organization account password, ii) appointing competent individuals as administrators for managing your organization account, and iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that teenymetrics is not responsible for account administration and internal management of the Services for you.

Google Analytics & Slack

teenmetrics integrates with Slack and Google Analytics. teenymetrics has no relationship with Google, or Slack. teenymetrics just uses the Slack and Google APIs to provide their services inside Slack. teenymetrics is not responsible for Google and Slack and viceversa.

Communications from teenymetrics

The Service may include certain communications from teenymetrics, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services. As part of our policy to provide you total privacy, we also provide you the option of opting out from receiving newsletters from us. However, you will not be able to opt-out from receiving service announcements and administrative messages.

Indemnity

You will indemnify and hold teenmetrics, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) from any claim or demand made by any third party due to or arising out of your access to the Services, use of the Services, your violation of this Agreement, or the infringement by you of any intellectual property or other right of any person or entity.

Payment, Upgrading and Downgrading Terms

A valid credit card is required for paying accounts. Trial accounts are not required to provide a credit card number. If you initially sign up for a paid account, and you don't cancel that account within the trial number of days, you will be billed monthly starting on the concluding day of the trial date. If you cancel prior to the processing of your first invoice, you will not be charged. If you subscribe to paid plan during your free trial you will be charged at the end of the trial period to ensure that you have the first 15 days i.e. the duration of the trial period, free of cost. You will be billed for your first month or year upon completion of the trial period. The Service is billed in advance, per your choosing, on a monthly or yearly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes. For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. teenymetrics does not accept any liability for such loss.

Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Settings link in the global navigation bar at the top of the screen. The Billing screen provides a simple cancellation/close account link. Please note that account data is Not automatically removed upon cancellation as many of our customers re-activate their accounts after cancellation. We store all data permanently.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again. teenymetrics, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other teenymetrics service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. teenymetrics reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

teenymetrics reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by emailing the changes and updating the pricing plan page on our website. teenymetrics shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

General Conditions

Technical support is only available via email. You understand that teenymetrics uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, teenymetrics, or any other teenymetrics service. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by teenymetrics.

You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) submissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. teenymetrics may use your Company Names and Logos in case studies, promotional materials, or other write-ups, unless you request otherwise. You expressly understand and agree that teenymetrics shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if teenymetrics has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service. The failure of teenymetrics to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service and the Privacy Policy shall constitute the entire agreement between you and teenymetrics and govern your use of the Service, superseding any prior agreements between you and teenymetrics (including, but not limited to, any prior versions of the Terms of Service and Privacy Policy).

Contact

If you have any questions, comments or requests regarding the Agreement, please email support@teenymetrics.com.